Privacy Policy 

Last Updated: March 1, 2021

This Privacy Policy describes, among other things: (i) the types of personal information Health Sqyre and its subsidiaries and affiliates (collectively referred to herein as “Health Sqyre,” “we,” “us” and “our”) may collect in connection with the Health Sqyre website, http://www.healthsqyre.com/ and any other websites that link to this Privacy Policy (collectively, the “Site”), our email communications, and in some cases when you interact with us via telephone or other offline means (collectively with the Site, the “Platform”); (ii) how we may use the personal information we collect; (iii) with whom and why we may share it; and (iv) your choices with respect to your personal information. 

This Privacy Policy does not apply to information collected by any third parties online, offline, via telephone, video, or through any other means outside of the Platform, including through plugins or other applications that may link to or be accessible from our Site. For example, telephone and video consultations provided by physicians or other third parties are outside the scope of this policy. We do not control and are not responsible for the privacy policies and practices of third parties and recommend that you carefully review their privacy policies as they may differ from our own.

 

What Personal Information Do We Collect?

The following are categories (with non-exhaustive examples) of personal information we may collect about you:

 

CategoriesExamples
A. Individual Identifiers and Demographic Information
  • Contact data, such as your name, email address, phone number, and postal address.
  • Online identifiers, such as your Internet Protocol address and other identifiers.
  • Demographic data, such as general location information like city, state, or geographic area.
B. Sensitive Personal Information
  • Health data, such as insurance-related information and CPAP usage information.
  • Payment data, such as your financial or credit/debit card account information.
C. Sensory Data
  • Audio, electronic, visual, thermal, olfactory, or similar information, such as recordings of the calls made to our customer service center.
D. Commercial Information
  • Account data, such as the types of products that interest you and other data you add to your profile.
  • Transaction data, such as transaction details and records of products purchased.
  • Communications, such as email messages, phone calls, social media interactions, and other communications.
  • Preferences data, such as your preferences for receiving marketing and other communications.
E. Internet or Network Activity
  • Device data, such as your identifiers related to your phone, tablet, computer, or other device, operating system type and version number, manufacturer and model, browser type, screen resolution.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
F. Inferences Drawn from Personal Information
  • Inference data, such as profiles reflecting your interests, preferences, and other characteristics based upon the other personal information we collect about you.

How Do We Collect Your Personal Information?

Personal Information You Provide Us

We may collect personal information directly from you when you provide it to us. For example, you may provide us with personal information when you purchase a product or service, sign up for an account on the Site, submit an inquiry via the “Contact Us” page on the Site, or sign up to receive tips, news, and updates. 

You may also contact us via email at support@healthsqyre.com with general inquiries. Please do not, however, submit any personal information or other information that you deem to be confidential or sensitive via email. From time to time, we may request personal information from you, including health information, and will provide and recommend a secure method of communication. If you provide such information to us via email instead of the recommended method, you do so at your own risk. We do not control information provided via email and cannot guarantee such information will be kept confidential or secure. 

Personal Information Collected Automatically

We, our service providers, and our advertising partners may automatically collect personal information about you, your computer or device, and your activity over time on our Platform and other sites and services, including by using automatic data collection technologies such as cookies and web beacons. The personal information we collect in this manner may include the identifiers and internet or network activity data described above. A cookie is a text file that websites send to a user’s computer or other Internet-connected device to uniquely identify the device and browser or to store information or settings in a browser. A web beacon, also known as an Internet tag or pixel tag, is typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.   

Personal Information Obtained from Third Parties

We may receive personal information about you from third party sources. For example, we receive personal information from your insurance provider, or companies that provide personal information to supplement what we already know about users in order to provide the services offered through the Platform. For example, upon your request or with your consent, your healthcare provider may share personal information about you, including your health data, with us. 

We may also collect information about you from social media networks, advertising partners, public sources, and data providers, and we may add that information to information you provide to us and other personal information we collect.

 

How Do We Use the Personal Information We Collect?

To Provide Our Products and Services 

Health Sqyre’s primary purpose in collecting personal information is to provide you with the products and services available through our Platform. We may also use the personal information we collect in several different ways, including to:

  • Improve, personalize, and administer our Platform and to deliver information about products and services relevant to your interests;
  • Understand usage trends of our users to make our Platform better and diagnose technical issues;
  • Provide information and materials that you have requested;
  • Provide users with maintenance and support; and
  • Fulfill order requests.

Research and Development 

We may use your personal information for testing, research, analysis, and product development, including to develop and improve our Platform, products, and services and to create new products and services. We may anonymize and aggregate data collected through the Platform by removing information that makes the data personally identifiable to you, which we may use or share for any purpose, including for marketing purposes and to analyze and improve the Platform.

Marketing 

We and our partners may use your personal information for direct marketing and interest-based advertising purposes.

  • Direct Marketing.  We may use information (including your email) to provide online advertising on the Platform and to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you. This may be information about our products and services or third-party products and services.
  • Interest-Based Advertising. We also contract with third-party advertising companies and social media companies to display our ads on the Platform and on other sites and services.  These companies may use cookies and similar technologies to collect information about you (including the device data and online activity data described above) over time across our Platform and other sites and services or your interaction with emails, and use that information to serve ads that they think will interest you.  You can learn more about your choices for limiting interest-based advertising, in the “Advertising Choices” section below.

Compliance and Protection 

 We may use your personal information to:

  • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • enforce the terms and conditions that govern the Platform; and
  • prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

Other Uses

In addition to the uses otherwise described in this Privacy Policy, we may also use your personal information as described to you at the time when we collect it.


With Whom Do We Share Personal Information?

We may share your personal information with the categories of parties listed below and as otherwise described in this Privacy Policy or at the time of collection.

Third Party Platform Providers 

We may share personal information we collect with product suppliers, insurance companies, and third party service providers who assist us in connection with operating our business and maintaining and improving the Platform. Among other things service providers may help us perform website hosting, maintenance services, database management, web analytics, billing, payment processing, fraud protection, credit risk reduction, marketing, or any other uses set out in this Privacy Policy. Access to your personal information by these service providers is limited to the information reasonably necessary for the service provider to perform its limited function. 

Related Companies & Business Transferees

We may share your personal information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with us). In addition, we may also share personal information in connection with any corporate transaction (or potential transaction), including any merger, consolidation, restructuring, the sale of stock and/or assets, or other corporate change or financing transaction, whether during the course of any due diligence process or otherwise. 

Authorities and Law Enforcement 

We disclose the personal information we collect if we reasonably believe we are required to do so by law, regulation or other government authority or to protect the rights and property of us or the public. We may cooperate with law enforcement and regulatory agencies in any official investigation and may disclose information to the relevant agency in doing so. 

Platform Partners

In some cases, we may work with business partners to provide the Platform on their behalf or offer other joint products and services. In these cases, we may share your personal information in connection with that offering.

Advertising Partners

We may allow access to other data collected in connection with the Platform to enable the delivery of online advertising, or otherwise facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.  Our marketing partners may collect information about your activity on the Platform and other online services to help us advertise our products and services, and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.

Professional Advisors 

We may share personal information with our professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

With Your Consent 

We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this Privacy Policy, and we may do so with your consent.


Third Party Websites and Content

Our Platform may link to third party sites. We do not control and are not responsible for the privacy policies and practices of these third parties. As a result, we recommend that you carefully review any applicable third party privacy practices because they may differ from our own. Any link to a third party website does not constitute an endorsement by Health Sqyre. 

Certain content on the Platform (e.g., blog posts) may also be provided by third parties. We are not responsible for and do not endorse such third party content.

 

Children

You should be aware that this Platform is not intended for, or designed to attract, children under the age of 18 and we do not knowingly collect personal information from children under the age of 18. If you are under 18, do not use this Platform or otherwise provide any information to us, including your name, address, telephone number, or e-mail address.

 

Do Not Track

Some web browsers offer a “Do Not Track” setting. However, there is currently no industry standard regarding the meaning of “Do Not Track” and what, if anything, websites should do in response. As a result, we may not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

 

Information Security

No company, including Health Sqyre, can fully eliminate security risks. While we use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of personal information transmitted to or from us, including via email, or the security of any links accessible from our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform. If you were provided or have chosen user login credentials (e.g., username and password) to access certain parts of our Platform or to retrieve stored information, you are responsible for keeping such credentials confidential. In the event that we are required by law to inform you of any unauthorized access or acquisition of your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

 

Your Choices

You can make the following choices with respect to your personal information:

  • Update or Correct Personal Information. We rely on you to update and correct the personal information contained in your account.  Note that we may keep historical information in our backup files as permitted or required by law. If our Platform does not permit you to update or correct certain personal information, please contact us as described below.
  • Opt-Out of Marketing Emails. If we obtain your e-mail address for the purpose of allowing us to send newsletters, surveys, offers, and other promotional materials related to our Platform, as well as targeted offers from third parties. You can stop receiving promotional e-mails by clicking the “unsubscribe” links in the e-mails or by contacting us as described below. If you decide not to receive promotional e-mails, we may still send you service-related communications, such as those about your account, to fulfill orders for products and service you have requested, or deliver notifications directly to you through the Platform.
  • Cookies. Most browsers let you remove and/or stop accepting cookies from the websites you visit.  To do this, follow the instructions in your browser’s settings.  Many browsers accept cookies by default until you change your settings.  If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly.  For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.  

We use Google Analytics to help us understand user activity and patterns on the Site.  You can learn more about Google Analytics cookies by clicking here and about how Google protects your data by clicking here.  You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing a browser plugin available here.

  • Advertising Choices. Some of our advertising partners are members of the Network Advertising Initiative (NAI) and are subject to the Self-Regulatory Principles for Online Behavioral Advertising published by the Digital Advertising Alliance (DAA).  You can obtain more information about these companies’ information collection practices, and opt-out of receiving interest-based advertising from participating NAI and DAA members at http://www.networkadvertising.org/managing/opt_out.asp and/or the DAA’s website at optout.aboutads.info.  You can also limit collection of your information for interest-based ads by blocking third party cookies in your browser settings or using privacy plug-ins or ad blocking software that help you block third party cookies.  In addition, your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for targeted online advertising purposes.  If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.

Some of the third party advertising companies we work with offer their own opt-out options that you can use to limit their use of your information for interest-based advertising, including as Google (info and opt-out) and Facebook (info and opt-out).  Please note that we also may work with companies that offer their own opt-out mechanisms or do not participate in the opt-out mechanisms described above.  Even after using these opt-out mechanisms, you may receive interest-based advertising from other companies.

  • Declining to Provide Information. We need to collect personal information to provide certain services.  If you do not provide the information requested, we may not be able to provide those services.

 

Changes to this Privacy Policy

From time to time we may update this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Privacy Policy.  You should visit this page periodically to review any such changes to the Privacy Policy. We will note the effective date of the latest version of our Privacy Policy at the beginning of this Privacy Policy. Your continued use of the Platform will be subject to the terms of the then-current Privacy Policy.


How to Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@healthsqyre.com.


Additional Information for California Residents
 

This section applies to visitors, users, and others who reside in California.  We have prepared this supplemental section to comply with the California Consumer Privacy Act of 2018 (CCPA).  As used in this section, “personal information” and any other terms defined in the CCPA have the meaning given in the CCPA. 

Personal Information That We Collect, Use, and Disclose

We describe:

  • the categories of personal information we may have collected about you in the preceding 12 months in the section above called “What Personal Information Do We Collect?”;
  • the sources from which we collect this information in the section above called “How Do We Collect Your Personal Information?”; 
  • the business and commercial purposes for which we collect this information in the section above called “How Do We Use the Personal Information We Collect?”; and
  • the categories of third parties to whom we disclose this information in the section above called “With Whom Do We Share Personal Information?”.

Health Sqyre must also disclose whether the following categories of personal information are disclosed for a “business purpose” or “valuable consideration” as those terms are defined under the CCPA. The CCPA also calls this latter category a “sale.”  Note that while a category below may be marked, that does not necessarily mean that we have personal information in that category about you.  In the preceding twelve months, we have disclosed the following categories of personal information in the manner described:

 

 

CategoriesPersonal Information is Disclosed for a Business PurposePersonal Information is Disclosed for Valuable Consideration
A. Individual Identifiers and Demographic InformationYesYes
B. Sensitive Personal InformationYesNo
C. Sensory DataYesNo
D. Commercial InformationYesYes
E. Internet or Network ActivityYesYes
F. Inferences Drawn from Personal InformationYesNo


Your California Privacy Rights

The CCPA provides California residents with the rights listed below.

  • Access to your personal information. You have the right to request that Health Sqyre disclose certain information to you about our collection and use of your personal information over the past 12 months, including:
    • The categories of personal information we collected about you.
    • The categories of sources of the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information.
    • The specific pieces of personal information we collected about you.
  • Deletion. You have the right to request that Health Sqyre delete any of your personal information that we collected from you and retained, subject to certain exceptions. 
  • Opt-Out of Sales. If we sell your personal information as described above, you can opt out.
  • Nondiscrimination.  You are entitled to exercise the rights described above free from discrimination in the form or legally prohibited increases in the price or decreases in the quality of our products and services.

Please note, these rights are not absolute and in some cases we may not be able to respond your request, such as when an legal exemption applies or if we are not able to verify your identity.

 

How to Exercise Your California Privacy Rights 

  • Exercising Your Access and Deletion Rights.  To exercise the access and deletion rights described above, please submit a request to us and provide the information we request that is required to verify your request by: 
  • Emailing us at privacy@healthsqyre.com, 
  • Calling us at 1-800-817-7118, or
  • Writing to us at 191 University Blvd., #147, Denver, CO 80206.
  • Right to Opt-Out of the “Sale” of Personal Information.  Under California law, some of the data we share with our advertising partners may qualify as a “sale” as defined under the CCPA. To exercise your right to opt-out of such “sale”, please:

When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity.  This is a security measure to ensure we do not disclose personal information to any person who is not entitled to receive it.  We may also contact you to ask you for further information in relation to your request to speed up our response. You may also designate an authorized agent to make a request on your behalf.  In order to designate an authorized agent to make a request on your behalf, you must provide the requester’s proof of identification, the authorized agent’s proof of identification, and any other information that we may request in order to verify your request. 

You will not have to pay a fee to access your personal information (or to exercise any of the other rights).  However, we may charge a reasonable fee or decline to comply with your request if your request is clearly unfounded, repetitive, or excessive.

We try to respond to all legitimate requests within 45 days of your request.  Occasionally it may take us longer than 45 days to respond, for instance if your request is particularly complex or you have made a number of requests.  In this case, we will notify you of the delay, and may continue to update you regarding the progress of our response.

 

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, if any. To make such a request, please write or email us by using the details in the section “How to Contact Us” above.  You must include the words “Shine the Light” in your subject line or correspondence.