How to Repair a Broken CPAP Machine
Sleep may be the most important event of the day – it soothes, it replenishes, and it resets. Now imagine, you are undergoing CPAP therapy for treatment of sleep apnea and at 4 AM, your machine stops working. Your machine becomes an $800 piece of junk in an instant, leaving you frustrated, annoyed, angry, and sleep-deprived. While functional CPAP supplies lead to sweet dreams, broken CPAP devices are your worst nightmares.
How do you end this nightmare? There are 2 choices: You either…
a) Don’t be naughty ’til the end of the year and ask Santa for a new CPAP machine or
b) Come straight to this guide and get yourself a working CPAP machine today.
Is this your first time performing a CPAP machine repair? There’s no need to visit a service center; we’ve created a comprehensive guide to all things CPAP repair. Our 9 pro tips to troubleshooting, servicing, and replacing a broken CPAP machine will get you back to enjoying a peaceful night’s sleep in no time!
First, let’s try resuscitating your machine.
Tips For Repairing Your Broken CPAP Machine
1. A Good Place to Start Any CPAP Repair – Your Humidifier!
The most vulnerable part of a CPAP machine? The humidifier. As such, you have more than enough reason to check your humidifier before replacing your machine.
So, let’s dive straight into diagnosis: disconnect the humidifier from your machine and connect your tube to the machine directly. If your machine functions correctly, it’s time you get yourself a new humidifier. If your machine doesn’t, move on to the next tip.
Humidifiers cost between $200 and $400; however, this repair cost is minimal compared to the cost of buying a new machine. You will need a prescription to purchase a new humidifier and thankfully, Health Sqyre can provide the one and only CPAP RX Prescription Package that offers real time service with a Board Certified Doctor, on demand.
2. If Your Machine Doesn’t Produce The Air Pressure It Used To – Did You Check Your Filter & Tube?
When your filter is clean, most of the air passes through and you get nice, strong air pressure. When it isn’t, you don’t!
The fix is simple – replace your filter. Optimally, filters should be replaced every two weeks. Of course, Health Sqyre has fresh new filters for you.
Due to its flexibility, your tube can develop small cracks, tears, and holes. The result: you do not get your good ol’ powerful air pressure anymore. Not only that, the moist, warm air accumulates bacteria and mold over time, which can lead to hygienic problems.
As it was for the filters, tubes should also be replaced every three months. If you miss new-and-clean-tubes-everyone-wants and its buddy, robust air pressure, fresh new tubes are the way to go.
Note that you do not need a prescription to replace your filters or tubes.
3. If Your Machine Alarm Just Can’t Stay Quiet – Did You Check The Air Passage?
Beep Beep! If that constant noise isn’t coming from your smoke detector, it’s probably your CPAP machine. What’s wrong with your machine?
It is possible that your machine has issues in its air passageway. Double check that the connection between the hose and the machine is airtight.
Another possibility is a power malfunction. In this case, unplug your machine from its power supply, leave it unplugged for 3 minutes, plug it back in, and turn it on.
If either of these worked, that’s great! If not, I’m afraid the issue lies inside the machine. In that case, you should contact a licensed repair service or the manufacturer for additional servicing.
4. If You Suspect Condensation To Be The Culprit – Did You Try Drying Your Machine?
Condensation in Nature? Super helpful process that keeps humans alive. Condensation in CPAP machines? Bad.
To check if condensation is the culprit, unplug the machine and dry it out. In certain CPAP machines, setting the humidifier too high can lead to moisture which will cause the warning sign or the “SYSTEM ERROR” sign to light up. To turn these signs off, completely dry out the surfaces, hose, and the machine (unplugged) before you use them again.
5. Why Doesn’t My MACHINE Power On? – Did You Check Your Power Cord?
As is the case for other machines, your CPAP machine needs electricity! Hence, let’s not ignore the possibility your machine isn’t getting the power it needs.
Check for faults and cracks on your power cord. If found, you need to purchase a new power cord.
You do not need to have a prescription at hand to buy a new power cord.
Unfortunately, if none of the above solutions worked, you might need to replace your broken CPAP machine. Don’t worry, Health Sqyre has everything to meet your CPAP supply needs! Feel free to look at the newest CPAP machines along with Health Sqyre’s list of 2020’s best CPAP machines, including the Philips Respironics DreamStation CPAP. If you suspect that your mask is the issue, Health Sqyre has CPAP mask problems covered as well.
Tips For Replacing Your Broken CPAP Machine
6. Got Prescription?
It is easy to think that since you’ve purchased a CPAP machine before, you wouldn’t need your prescription. However, this is not the case.
If you have a non-expired prescription at hand, that’s great! If not, you will need to get a new prescription.
Conveniently, Health Sqyre offers the service online. Your other option is to visit your doctor to get a new prescription.
7. Got Warranty?
Typically, CPAP machines are under warranty between 2 to 5 years. If your machine is under warranty, rest assured! Warranties enable you to receive a replacement machine from your CPAP provider at no cost to you.
8. Got Insurance?
Most often, insurance covers a new CPAP machine every 5 years. If your machine is 5 years or older and as long as you can prove your machine is broken, there is a high chance you qualify for a new machine.
9. Need a CPAP Machine ASAP?
Although it differs from patient to patient, sleep apnea can be detrimental to your health. As a result, you can’t possibly wait over 5 business days for a replacement.
Not to worry- at Health Sqyre, we offer two-day and overnight shipping to ensure CPAP users get the treatment they need fast!
Hopefully after reading this, you won’t have a broken CPAP machine on your hands anymore and are enjoying the comfort of CPAP therapy again. If you need additional help troubleshooting, please don’t hesitate to contact us via live chat, email, and phone at Health Sqyre! Of course, comments are welcome too.
Visit Health Sqyre for all your CPAP supplies, including high-quality CPAP masks, top-rated CPAP machines- like the Resmed Airsense 10, Aircurve 10 and Resmed S9- customer favorites from Philips Respironics, bipap machines and so much more!
About the Author
Dr. Nicholas Walter, MD is a Geriatric Medicine Specialist in Phoenix, AZ who has over 7 years of experience in the medical field. He graduated from the School of Radiologic Technology at Saint Josephs Medical School in 2013. He is affiliated with Banner Boswell Medical Center.