If you’re traveling with any medical device, a wheelchair or other mobility device we’re here to help – we offer pre-boarding, deplaning and airport assistance. Contact special assistance to make sure your device is approved for travel and make any special assistance travel requests.

A 48-hour notice is required to approve electronic medical devices for use during a flight
All approved medical devices must be battery operated (battery type will also need to be approved for use inflight)

Contact special assistance

If you’re connecting to another airline or traveling on a codeshare flight, contact the operating carrier or other airline for their rules on traveling with mobility and medical devices.

Mobility and medical devices don’t count toward carry-on limits. If space is limited, the device doesn’t fit in the cabin or if it isn’t required during the flight, it may need to be checked.

Canes, walkers, continuous positive airway pressure machines (CPAP) and other assistive devices that can be collapsed to fit into overhead and under-seat storage
Items used for comfort such as seat cushions, arm or footrests